Support
Something not working, or just a question? We're a small studio and a real person reads every message. The fastest way to reach us is email.
We aim to reply within 1–2 business days. Please tell us which app, your device (e.g. iPhone 15, Galaxy Note 10+), and what you were doing when it happened.
Deestech is a tiny independent studio. If one of our apps has been useful to you and you'd like to say thanks, you can leave a tip — completely optional. It goes straight into building and improving the apps.
In the TestFlight app, open the app and tap Send Beta Feedback (you can attach a screenshot), or just email support@deestechholdings.com with your device and what happened.
Grant permission in your phone's settings: iOS → Settings → the app → enable Microphone (and Camera). Android → Settings → Apps → the app → Permissions. Then reopen the app.
Our recorders (Dees Tape, Room Studio, NoteDesk) keep every take on your device — nothing is uploaded. See each app's privacy policy for details.
For on-device apps, deleting the app removes its recordings. For Naymi, use the in-app Delete account option, or email us and we'll remove your profile.
Usually within 1–2 business days — often sooner. We really do read everything.